Return and refund
Body Connect guarantees the replacement of defective parts when it is a production error.
The serial number on each shirt/bra must be specified to identify the production date and the defective batch concerned.
- Repairs are possible after verification on a case-by-case basis. Parts must be sent to Body Connect.
- All defects must be reported immediately and defective parts sent for inspection. This can be done on a case by case basis or on a periodic basis.
Bodyconnect agrees to replace any defective parts which will be replaced or will issue a refund depending on the nature of the problem.
In the event that the customer does not wish to have the product replaced due to a problem it may be refunded 100%.
The customer is responsible for the shipping costs to return the product.
Merchandise in its original condition can be returned for a refund within 30 days of purchase.
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